Return Your Order | bottegasneakers.com
Welcome to bottegasneakers.com’ guest order return page. You can easily manage your returns here.
How to Return
To initiate a return, please visit our return portal at bottegasneakers.com. Enter your order number and email address to track your purchase and submit a return request.
Return Guidelines
- Items must be returned within the specified return period.
- Products should be unworn, unused, and in their original packaging.
- Include all accessories and tags with the returned item.
Return Process
- Fill out the return form on bottegasneakers.com.
- Pack your items securely.
- Ship your package using a trackable method.
- Once received, your return will be processed, and a confirmation email will be sent.
Refunds
Refunds will be issued to the original payment method after inspection of the returned items. Please allow a few business days for the refund to appear in your account.
Exchanges
For exchanges, please place a new order on bottegasneakers.com and return your original items using the steps above.
Track Your Return
You can track the status of your return anytime at bottegasneakers.com using your order number.
FAQs
- Can I return sale items? Sale items are eligible for returns within the return period.
- Who pays for return shipping? Customers are responsible for return shipping costs unless otherwise specified.
- How long does it take to receive a refund? Refunds are typically processed within 5–7 business days after the return is received.
For any additional information, please use the online return portal at bottegasneakers.com.